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The essential benefit for your employees. With Edenred, you’re making the right choice!
Is your employees’ well-being important to you?
Give them real extra purchasing power with Edenred Meal and Edenred Gift, two essential benefits in the salary package!
As real incentives, fringe benefits enable you to attract new talents and foster their loyalty.
Make the choice of confidence with Edenred, your partner for prepaid solutions for 40 years!
Contact meMajor benefits
for you and your employees!
Innovative
- New digital range showing care for our customers and their employees’ convenience
- Large network of partner retailers
- Two innovative solutions, the best on the market
Reliable
- A dedicated team to high cyber security
- ISO 9001 and GDPR-compliant
Available
- A responsive and local team to support you
- High-quality multilingual customer service: 86% satisfaction score!
- Detailed online help centre
- New: extended opening hours for telephone support: 7.30 a.m. to 8 p.m. every working day
The Edenred card benefits
Simplicity
- Quick to set up
- Cards for new employees are ordered automatically
- Manage your orders independently within your MyEdenred Customer Area
- Swift loading of the vouchers onto your employees’ cards, even on weekends and public holidays!
Innovations and exclusive benefits
- PIN code activation is chosen by the employee
- Vouchers are used in order of validity, with priority given to the oldest first
- The vouchers can be split; if you don’t use the full amount of a voucher, the remaining balance stays in your account
- Can be used as mobile payment with Apple Pay and Google Pay
- Accessible at any time in the MyEdenred app
Discover all our solutions
Edenred Meal
New with Edenred Meal :
Up to €15 per day!
Good news! From 1 January 2024, the maximum value of Edenred Meal will be €15 per day. Offer your employees the maximum and boost their purchasing power to help them cope with the rising cost of living.
Through your MyEdenred customer space you can (according to the role that is assigned to you) use the following functions:
- Place orders
- Follow your orders
- Manage your employees:
- Add new employees
- Hide old employees
- Change given information of employees
- Activate the new cards of your employees
- Manage your representatives:
- Add new representatives and give them access to your customer space
- Assign your representatives with a role in order to limit their access
- Change the structure of your company
Check the following three points through your customer space under the tab “Last orders”:
- Has there been an order for a card after an order for one of our products? If not, your employee already owns a card. You can refer him to https://support.edenred.lu/hc/en-us/sections/360000220054-My-Edenred-card
- Has the order for the card already been finalized?
- Has the order been finalized over 10 working days ago?
If the order has been finalized over 10 working days ago, please contact us through the web form. We are happy to help you.
If your employee’s card is lost or has been stolen, your employee has to block his card himself online through his personal webspace MyEdenred.lu.
Next, the card will be unusable. Attention, this process is irreversible.
You, as his employer, next have to validate the order for the replacement card in your customer web space on http://www.myedenred.lu/.
The new card will be made from the moment the payment has been done.
The validity of the electronic vouchers will be prolonged with 10 working days and the available balance will be automatically linked to the new card.